Customer Service Advisor – Godalming

Location:Godalming
Salary:£18,000 - £20,000
Type:Permanent
Sector:Customer Service

Our client is seeking a Customer Service Advisor to handle customer enquiries. This is a fantastic opportunity for individuals hoping to join an organisation that offers excellent career progression in an environment that supports career development as well as a rewarding company benefits scheme.

Responsibilities:

  • Gain a strong understanding of the suite of products we supply
  • Handling customers’ issues within our SLA’s through a ticketed system and recording all information in our logging system. Customers may also call in to request support.
  • Escalating as required to management or to technical team where customer issues cannot be resolved.
  • Continually updating our customers with new products and updates

Qualifications:

  • A University degree is preferable though not mandatory
  • Previous support experience is not a requirement provided that the individual can demonstrate excellent customer service skills.
  • This position will offer the successful candidate the opportunity to develop and progress within the organisation
  • You must be a car driver for this role

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Apply now





CV*


Would you like to discuss this role further?
Speak to the 2i Team: 01483 414719

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