Account Manager

Location:Godalming, Surrey
Salary:£30000 - £35000 per annum + + OTE Bonus £60,000

Our client is a well-established company with a strong offering and an excellent client base. They require an additional Account Manager to join their marketing orientated Account Management team.

Job Description

Key purpose of the role:

To ensure retention of clients through regular contact, understanding of business objectives and providing support to help them to achieve those. To encourage proper usage of their product and to sell where appropriate, including their services.

Key tasks:

  • Monthly telephone contact with all clients and varying numbers of visits dependent on need
  • Preparation for calls and visits and post call/visit follow up and reporting
  • Negotiating contract renewals, at an increased rate where possible
  • Selling services and data to existing clients
  • Providing email and digital marketing guidance
  • Maintaining accurate CRM and internal systems information
  • Creating contracts (within an established framework) and sales order documentation

Person / Experience Required

  • Excellent interpersonal skills, empathy and communication
  • Excellent PC literacy – Word/Excel/PowerPoint/Outlook/CRM
  • A working knowledge of consultancy sales techniques and ideally some formal training
  • Positive ‘can do’ attitude and a desire to help clients
  • Excellent grasp of software, preferably with experience of marketing automation or email marketing
  • Organised approach to work, able to multi-task, with attention to detail and accuracy
  • Excellent telephone and email communication skills
  • Graphic design or html skills would be an advantage, but not essential
  • Team player, able to work well with colleagues and others in the company
  • Proven ability to sell

Apply now

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