Business Process Control Analyst – Marketing

Location:Maidenhead, Berkshire
Salary:£65000 - £75000 per annum
Type:Permanent
Sector:Analyst

A dynamic, global Manufacturing organisation who deal in high-end technical products and is based in newly furbished offices in the Maidenhead area, have a great opportunity for a Business Process Control Analyst in their energetic Marketing department. The successful candidate will be working with a great team, leading and supporting strategic business projects with the opportunity of hybrid working.

Responsibilities:

  • Identify opportunities for process improvement and make recommendations – through process reviews, or data analysis
  • Work with other Business Analysts and IT to produce clear and well documented business requirements, process and data flow diagrams.
  • Work with the Project Manager to lead and facilitate discussions with business stakeholders to establish the scope, business needs, project objectives, acceptance criteria and
  • Work with relevant business stakeholders to understand and define the as-is and to be end-to-end business processes and solutions
  • Work with our BPOs to develop appropriate policies to ensure appropriate governance of the new process and solutions
  • Analyse the impact of the proposed solutions across the end-to-end process, ensuring the proposed solutions and processes are optimised and well controlled
  • Facilitate discussions, obtain business feedback and translate the feed-back into business requirements for the development team
  • Ensure business requirements are accepted and approved by the relevant business stakeholders
  • Review test results to ensure they correspond to the expectations and requirements of the business
  • Produce documentation to support users
  • Review and manage CRs to ensure the requirements are appropriate and lead the UAT effort
  • Primary focus will be on sales and marketing processes, you will need to work closely with other Business Analysts in the department to ensure impact on other process areas are well

Requirements:

  • Proven experience in the areas of e-Commerce sales and/or sales and marketing in general
  • Ability to communicate (verbal and written) clearly and effectively with IT and business stakeholders, with proven experience in acting as the “bridge” between the two parties
  • Skilled at capturing business requirements
  • Skilled at process design and improvement
  • Skilled at application testing
  • Basic data analytic skills to analyse data (e.g. SQL or advanced Excel) essential
  • Experience and knowledge in e-Commerce applications desirable
  • Knowledge of ERP such as SAP desirable
  • Experience and knowledge in CRM applications such as Salesforce a bonus
  • Experience in marketing, customer and sales data analytics a bonus
  • Experience in both waterfall and agile project methodologies a bonus
  • Background in information security, audit or internal controls function a bonus
  • A creative problem solver
  • A highly organised self-starter who can deliver results with minimal directions and capable of working on multiple projects
  • A team player with strong stakeholder management and facilitation skills
  • A highly effective communicator with stakeholders from different backgrounds and business areas
  • Able to travel within Europe

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Apply now






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