Order Processing Administrator


Our client based in Frimley are seeking an Order Processing Executive to join their team on a 6-month contract from Jan 2021.

The main purpose of this role will be to process orders (and any subsequent amendments/cancellations) accurately and on day of receipt ensuring they meet with customer & company requirements.

Other duties will include:

  • Liaise with customers, transport, warehouse & sales team regarding stock availability/order issues.
  • To answer queries about availability, expected delivery dates, price and trading terms as well as other departments about Customer Service related matters.
  • To investigate invoice and transit claims, to obtain authorisation for settlement or rejection and subsequently either to prepare credit note documentation or contact the Customer explaining why the claim was rejected.
  • To manage accounts receivable, issuing bi-weekly account statements, checking invoices are paid in accordance with agreed terms, ensuring that any delays to invoice payment are raised with the relevant account contact and resolution achieved.


  • Knowledge of office procedures and computer order management systems
  • Good written and verbal communication skills
  • Able to work to deadlines
  • Have common sense, be proactive and a fast learner
  • SAP Experience (desirable)
  • Intermediate Excel skills eg V-Lookup & Pivot Tables (desirable)
  • Positive attitude and appropriate for direct interaction with customer
  • Supply Chain or Customer Service background.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Apply now


    Would you like to discuss this role further?
    Speak to the 2i Team: 01483 414719

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