Customer Service Advisor

Salary:£9- £10ph
Sector:Customer Service

£9ph – while temp – £18,000 – £19,000 when perm

Are you energised by helping people? Do you have experience in Customer Service? Are you looking to be a part of a positive, inspiring, and rapidly growing business well this is a role for you! This is a temp to permanent opportunity.

The organisation ensure successful candidates will work in an environment where they are motivated and passionate about the work and offers the opportunity to grow and develop with the business


The Role

  • Be the first point of contact for new and existing customers, resolving enquiries quickly and efficiently
  • Deliver quality and passionate customer service through multiple channels (including phone, email, chat)
  • Manage, investigate, and resolve customer complaints where necessary
  • Record information accurately into our internal systems


Skills and Experience

  • Previous experience in a similar customer service role
  • Strong written and verbal communication skills
  • Ability to provide information clearly and confidently on the phone
  • A positive and enthusiastic approach to work
  • Passionate about helping people
  • High organised with the ability to multi-task
  • Strong IT skills and able to pick up software quickly
  • Experience with helpdesk software desired


If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Apply now

    CV* (2MB file limit)

    Would you like to discuss this role further?
    Speak to the 2i Team: 01483 414719
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