Digital Content Assistant

Location:Portsmouth, Hampshire
Salary:£25000 - £32000 per annum + Pension

We have an exciting opportunity for a proactive, experienced and skilled Digital Content Assistant based in Portsmouth. Our client is looking for someone with a strong academic record and attention to detail.

As a Digital Content Assistant, you will be responsible for assisting with the creation of highly engaging, relevant content across all of our social and email channels. As well as supporting trade and content functions across the websites and marketplaces, you will ensure all products are represented in the best possible way to customers, identifying and reacting to trends whilst highlighting opportunities to exceed sales targets.


  • Supporting the Head of Marketing with the day-to-day trading
  • Assist with planning and execution of the Marketing communications plan
  • Delivering sales and conversion targets against budget
  • Focusing on the continuous optimisation of the mobile and desktop sites and working closely with our platform provider to deliver enhancements
  • Optimising onsite search to improve customer experience and conversion
  • Working to constantly improve the product conversion funnel from category view to product page and checkout
  • Ensuring that product listing pages are effectively merchandised and all products are maintained to the highest quality
  • Responsible for maximizing cross-selling opportunities across all categories of the sites
  • Become a product expert and develop product knowledge
  • Ensure the product detail pages represent the product in the best way (Imagery, key features and USP’s)
  • Work closely with the team to ensure product descriptions are delivering key selling points
  • Work closely with Customer Service team to gain feedback received from customer correspondence to improve end to end customer experience
  • Compiling accurate daily, weekly and seasonal reports on trading performance, including product categories and ranges
  • Highlighting sales and conversion trends against forecast and previous performance
  • Responsibility for ecommerce data feeds (product and customer)
  • Use Google Analytics to help optimize product sales and customer experience


  • Driven by a desire to create solutions to provide the highest quality customer experience.
  • Strong attention to detail and a desire to always learn and improve.
  • A strong interest and understanding of online marketplaces and consumer behaviour
  • A strong academic record.
  • Used to identifying opportunities to do things differently, showing flexibility and a willingness to rise to the challenge and suggest solutions
  • Confident decision maker with the ability to quickly define what needs doing and prioritise actions in order to get things done.
  • Flexible with work duties and hours as required by the team and business.
  • Commercially aware and able to operate in an entrepreneurial environment.
  • High level of numeracy as well as excellent understanding and experience of Excel


  • Fluency in a second language, German or French would be advantageous

Apply now

    CV* (2MB file limit)

    Would you like to discuss this role further?
    Speak to the 2i Team: 01483 414719
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