Front of House Receptionist – temp to perm/perm

Location:Guildford, Surrey
Salary:Up to £23000 per annum
Type:Permanent
Sector:Call Centre and Customer Service

We have a lovely vacancy available, working as a Front of House Receptionist with a fun team in Guildford. The position offers temporary working to a permanent position or permanent. This position requires experience in reception or customer service work, ideal for someone who likes working in a team and is considerate towards clients and team members. It is an interesting position with different challenges every day.

Responsibilities:

  • Meet and greet clients and organise refreshments
  • Make sure clients are signed in and colleagues are informed that their clients have arrived
  • First point of contact for telephone calls, handle queries, take messages and re-route calls
  • Book client appointments
  • Process incoming email and post
  • Update client records as appropriate
  • Respond to queries and resolve issues
  • Cash handling
  • In addition to your main duties you will be required to carry out such other duties consistent with your position to meet the needs of the company and as the company may from time to time require

Requirements:

  • Have worked face to face and by phone with customers/clients or the public
  • Worked in a service industry
  • Experience in cash-handling
  • Basic IT knowledge for email and record keeping
  • Excellent communicator and problem-solver
  • Excellent time management and organisational skills
  • Sound basic numeracy & literacy skills
  • Accurately follows directions and completes work to a high standard
  • Able to work with own initiative
  • A professional, positive approach and friendly at all times
  • Conscientious, considerate and able to help clients under stress
  • Responsible and approachable
  • Team player
  • Able to work on a rota including some weekend and evening work

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Apply now






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    Would you like to discuss this role further?
    Speak to the 2i Team: 01483 414719
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