Junior Account Manager

Location:Guildford
Salary:£22k plus £16k bonus (£4k per quarter)
Type:Permanent
Sector:SaaS

Our client is looking for an enthusiastic, hard working, tech savvy Junior Account Manager that wants to be part of a team culture and motivated to earn money.

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product suite. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face whilst ensuring they get the benefit from the tools we provide.

Responsibilities

  • Create and maintain relationships with customers to better understand and achieve their Marketing needs using our feature rich product suite
  • Managing your account list to ensure the needs of all clients are met
  • Liaise with other departments to assist the client in answering queries
  • Manage all reporting about the health of customers’ accounts
  • Forecast to the business
  • An ability to understand the structure of client organisations and have the appropriate contacts

Qualifications

  • Previous customer facing experience
  • Background/studies in Marketing
  • Able to embrace our product and its rich features
  • Articulate and well accustomed to a client facing role
  • Experience of using a CRM system
  • Great time management is essential in our dynamic environment
Apply now





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    Speak to the 2i Team: 01483 414719
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