Reception and Facilities Assistant

Salary:£20,000 - £23,000

The Role

The role is for a Reception and Facilities Assistant to work as part of a diverse team in a busy and fast moving Facilities resource covering a range of general business, reception and general office duties.  The role will require the ability to switch between tasks quickly to support a dynamic internal customer base and is a 12 month contract.

Key Tasks and Responsibilities

As a Reception and Facilities Assistant, you will be expected to assist the Facilities Resource as a whole.  Tasks will be divided up each week, depending on tasks, work-loads and absences within the teams.

General Office Responsibilities 

  • Answer and deal with enquiries by phone, email or face to face
  • Provide a friendly and efficient service to internal clients in the professional and accurate collation and presentation of documents for internal and external purposes
  • Arrange and record courier deliveries to deadlines and within budget
  • Scan all incoming post before it is distributed to the floors
  • Ensure the kitchen areas are kept stocked and tidy
  • Liaise with the Cashiers team to process cheque requests and petty cash requests
  • Process daily banking and take to bank
  • Ensure the maintenance of equipment including vending machines and generally reviewing and reporting to the Facilities Manager concerning premises and equipment

 Reception Responsibilities

  • Ensure all calls are responded to within the minimum period of time and in the agreed style
  • Welcome clients and visitors and ensure they are dealt with promptly
  • Ensure meeting rooms are fully stocked and set up as required for seminars / training
  • Provide an efficient service when booking meeting rooms and refreshments
  • Open or close the Reception area at the beginning or end of the day when required
  • Ensure the Reception area is kept tidy at all times

Facilities Responsibilities

  • Assisting Facilities Manager with facilities matters as and when required
  • Updating the Facilities documents and systems
  • Assisting with tuck shop orders and deliveries
  • Assisting Archives team as required
  • Ensuring compliance with quality standards and the firms policies in general.


If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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    Speak to the 2i Team: 01483 414719
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