Receptionist

Location:Southampton, Hampshire
Salary:Up to £21,000 per annum + plus bonus
Type:Permanent
Sector:Admin and Secretarial

Our prestigious client is looking for a diligent and well-presented individual to join their busy team. This role requires a professional Receptionist to ensure maximum efficiency, utilisation and seamless delivery of front of house duties and services. Shift working between 7.30 am and 7 pm.

Responsibilities of the role will include;

  • Providing cover at the main reception
  • Being the first point of contact for customers and all other visitors both in person and over the telephone
  • Greeting customers at reception
  • To welcome visitors in a professional manner and to answer and screen incoming telephone calls accordingly.
  • Answer and screen incoming telephone calls directing the caller to the appropriate staff member. Taking messages when necessary. Greet visitors and check them in using appropriate reporting tools. Liaise with customers in a professional and compassionate manner. Ensure that customers in the reception area are managed pro-actively at all times and kept informed of any delays.
  • Ensure that the reception area is kept tidy and well stocked at all times
  • Consistently follow the procedure for meeting and greeting all customers to ensure they receive a good welcome and are fully informed of what their visit will entail.
  • Support the management of relationships between the customer and the company
  • Receive and distribute the post daily.
  • Organise the booking of taxis for customers
  • Receive deliveries when necessary.
  • Franking of outgoing mail, ad hoc clerical duties.
  • Strive at all times to ensure a high level of accuracy and attention to detail
  • To observe customer confidentiality at all times, in accordance with the Data Protection Act.
  • Communicating effectively and empathetically with all customers, colleagues and external contacts.
  • Sharing best practice skills with all colleagues.
  • This position will involve shift work

Development

  • Accepts responsibility for developing own knowledge and skills.
  • Attend all mandatory training courses when arranged.
  • Attend regular meetings and annual appraisals with the Manager including developing and fulfilling a personal development plan.
  • The job holder is required to participate in the company’s appraisal process.

This is a fantastic opportunity to join a highly reputable organisation.

Apply now






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    Would you like to discuss this role further?
    Speak to the 2i Team: 01483 414719
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