Sales Administrator

Location:Guildford, Surrey
Salary:Up to £26000 per annum + plus bonus
Type:Permanent
Sector:Sales

2i Recruit are pleased to be working with a market leading manufacturer who are looking for a Sales Administrator to join their sales team. They are based near Guildford, with a customer base covering both commercial and corporate settings and expanding fast.

Responsibilities:

CRM Administration

  • Responsible for 100% data accuracy within the CRM system, loading new enquiries
  • Assists the inside and field sales teams with database administration for new and existing customers
  • Regularly audits new customer acquisitions to ensure sales team members are following process and procedures
  • Produces target lists for the sales team when needed

Reporting

  • Assists with regular reporting functions and team KPI benchmarking
  • Produces weekly reports to support the sales team with their administration
  • Assists with monthly sales meeting presentations and data collation
  • Produces weekly report on the amount of customer quotes issued, converted, and archived
  • Produces monthly individual sales trackers for the sales team members

Support

  • Assists the sales team with individual administrative functions, such as raising invoices and producing quotes
  • Works with other organisational departments to help support the sales function
  • Takes inbound calls from customers and diverts to the correct department
  • Ensures sales resources for the team are up to date, relevant and accessible
  • Takes payments for customer orders
  • Assists with customer documentation once a sale has been completed
  • Assists existing customers with support related queries and logs on the support desk system
  • Assists with stock management

Customer Support

  • Handles inbound and outbound customer service calls
  • Handles inbound emails and webchat services
  • Identifies possible sales opportunities for the sales team to follow up

Skills and Experience

  • Previous experience in a sales environment
  • Experience of using an advanced CRM Systems
  • A strong knowledge of Excel
  • Good knowledge of all Microsoft applications
  • Fantastic attention to detail
  • Excellent organisational skills and time management
  • Comfortable with multitasking and working in a fast-paced environment
  • Good interpersonal skills and communication
  • Ability to work to deadlines
  • Great customer service

Salary, Benefits, and Perks

  • Pension contribution.
  • Annual company bonus scheme.

Apply now






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