Service Desk Engineer – Guildford

Salary:£18,000 - £23,000

Our client has an exciting role is for ambitious candidates who have a hunger to rapidly develop new skills, technical knowledge, and an understanding of service delivery to provide a springboard for a successful IT career.



  • Providing end user, cloud and infrastructure support and management
  • Working with senior engineers on escalated tickets.
  • Delivering exceptional levels of customer satisfaction
  • Work with the team to help grow our business
  • On-site rotation at a prestigious client in central London
  • Delivering exceptional levels of customer satisfaction



  • Experience in an IT support role
  • Working with the following technologies:
  • Active Directory & Windows Server
  • Azure Active Directory
  • Exchange Server
  • Office 365 Exchange Online
  • Office 365 SharePoint Online
  • Remote Desktop Services
  • Windows 10 desktop
  • Network troubleshooting
  • Autotask or Connectwise Service Management
  • Remote monitoring and management (RMM) system


Knowledge Skills and personal qualities:

  • Enthusiasm and a willingness to learn
  • A team player who enjoys working with and supporting colleagues
  • Exceptional customer service and communication skills
  • Full driving license and own transport

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

Apply now


Would you like to discuss this role further?
Speak to the 2i Team: 01483 414719

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