Support Administrator

Our client, a dynamic, multi-disciplinary company, is looking for a Support Administrator, working out of the Guildford Office. The role requires someone who has had a couple of years’ office admin experience, who is ‘tech savvy’, able to pick up new systems quickly and looking to broaden their admin experience and progress within the company.

Responsibilities:

• General reception duties, ensuring clients are greeted in a professional and timely manner both in person and by telephone, recording messages accurately
• Open post, scan into document management system and post franked at the end of the day
• Book meeting rooms and ensure that any catering and housekeeping requirements are met
• Administration support to Directors and staff as required, including general typing (audio and copy), sending emails, and working with MS Office applications
• Day to day administration including company’s client databases, office financial tasks, petty cash, stationery and any ad hoc requests as and when required
• Respond to internal administration requests in a timely manner.
• Ensure the office environment and all general equipment is in working order, maintaining office supplies and be the first point of contact to service providers
• Assist with marketing duties as required including maintaining the marketing databases, general circular letters to clients, the production of mail shots and E-shots, the organisation of seminars and networking events, including the preparation of appropriate materials
• Deal with contractors regarding basic repairs and maintenance in respect of the following:
• Meeting rooms (excluding IT equipment)
• Toilets
• Kitchen
• Air Conditioning
• Any other areas of the office, excluding IT equipment
• Basic IT support for new starters if required
• Work with Directors and staff to provide a personal, professional service for the benefit of both clients and the Company.
• Carry out filing and archiving on behalf of the Guildford office; this includes general filing, weeding and boxing of files for archiving
• Such other duties as may be reasonably expected of the post holder. This list is not exhaustive, and is only an indication of responsibilities.

Requirements:

• Good working knowledge of MS Word, Outlook, Excel PowerPoint and databases; Formatting, mail-merge and formulae skills useful, but not essential as training will be given
• Experience formatting letters and reports in Word
• Good level of general secretarial/office administration skills
• Good level of literacy and numeracy skills – GCSE Maths and English Grade C (4/5) or above, or equivalent
• Excellent organisation skills are essential
• Able to maintain high levels of confidentiality
• Able to consistently meet targets and objectives by identifying and prioritising workload
• Excellent interpersonal/communication skills in dealing with clients and colleagues at all levels
• The ability to work flexibly
• Ability to work well as part of a team and use initiative to work efficiently on projects alone
• The ability to remain calm under pressure and work to tight deadlines
• The ability to demonstrate initiative to solve problems
• Meticulous attention to detail to ensure accurate work

Benefits:

• Flexi time available if worked between 8 am and 6 pm
• Cash back health scheme offered after successful completion of 6 months’ probation period, paid by Company
• One professional subscription paid per year (also pay joining fees)
• Season ticket loans available
• Work hard, play hard culture with regular office socials

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.