Receptionist

Our client is looking for a professional front-of-house receptionist. Working as part of a collaborative team, the role involves managing internal and external calls via a switchboard and welcoming guests in a warm, efficient manner.

The ideal candidate will be an experienced and proactive receptionist, with a friendly, adaptable attitude. Strong organisational skills and attention to detail are essential to ensure a consistently high standard of service and maintain a positive impression of the organisation.

 

Key Responsibilities:

• Operate the reception desk and switchboard, handling calls and emails promptly and professionally.
• Manage and forward incoming correspondence to the appropriate staff members.
• Oversee meeting room bookings; check for scheduling conflicts and resolve them as needed.
• Welcome visitors, notify relevant staff of arrivals, and issue NDAs and visitor badges as required.
• Coordinate internal and external meeting room bookings and monitor room usage.
• Report any tech or maintenance issues in meeting rooms to the appropriate teams.
• Keep reception and client waiting areas tidy and presentable at all times.
• Allocate and manage client and staff parking spaces.
• Provide general administrative support and assist with ad hoc tasks as required.

Experience and Skills Requirements

• Prior experience in a Reception or front-of-house role
• Strong organisational and coordination abilities
• Excellent verbal and written communication skills
• Ability to multitask and remain calm under pressure
• A friendly, enthusiastic, and professional approach
• Confident managing expectations and escalating issues when needed