Account Executive

The Role

We’re looking for a proactive and driven National Account Executive to play a pivotal role in supporting our client’s National Account Managers and ensuring their biggest clients receive first-class service. This is an internal role that combines relationship-building, opportunity-hunting and smart problem-solving.

You’ll be working closely with key decision-makers across major corporate accounts, building strong connections, discovering opportunities and helping to put winning strategies into action. Think of yourself as the driving force behind client growth and retention – keeping accounts on track, spotting gaps and ensuring every interaction leaves a positive impression.

What’s In It For You:

• Competitive salary plus bonus scheme.
• 33 days annual leave (including bank holidays).
• Attractive benefits package.
• The chance to learn from experienced account managers and develop your own skills.
• Opportunities to take on added responsibility, including diary management, planning, and helping shape client meetings.

What You’ll Be Doing:

• Support National Account Managers in day-to-day management of high-value clients, ensuring exceptional service and smooth delivery.
• Build rapport with order placers and new contacts, strengthening client relationships.
• Identify and track opportunities for growth within accounts, keeping the CRM up to date.
• Run gap analysis reports, spot where we’ve lost ground, and create action plans to win business back.
• Manage your own pipeline of opportunities and follow through with persistence.
• Collaborate with internal teams (customer experience, operations, marketing, finance) to make sure client needs are met.
• Assist in preparing proposals, presentations, and reports for client meetings.
• Ensure all interactions are professional, respectful, and client focused.
• Regularly check in with your National Account Manager to align on priorities and pipeline progress.

What We’re Looking For:

• 2+ years’ experience in sales support, account management, or customer service (working with corporate accounts is a plus).
• Confident using Microsoft Office and CRM platforms (e.g., Salesforce, HubSpot).
• A strong communicator with excellent listening and questioning skills.
• Self-motivated, enthusiastic, and committed to hitting daily and weekly goals.
• Comfortable managing medium call volumes – the phone is your secret weapon.
• Organised, reliable, and able to balance multiple priorities.
• A team player with an “A-player” attitude – driven, positive, and results-focused.

What Success Looks Like:

• 5 hours of client call time per week (around 1 hour a day).
• 10 meaningful sales interactions per day.
• At least 5 new opportunities added to the pipeline weekly.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.