Customer Service Administrator

Location:Woodley
Salary:£24,000 - £27,000
Type:Permanent
Sector:Admin & Office Support

Our client based on the outskirts of Reading is seeking a diligent and highly organised Customer Service Administrator to join their Woodley office. The successful candidate will be front of house and the first point of contact for the business and will therefore need to radiate the company values.

Company Benefits:

  • Private healthcare
  • Bonus scheme
  • Competitive pension scheme

Key Responsibilities:

  • Answer all enquiries and client queries coming into the business in a polite and courteous manner.
  • Ensure detailed messages are passed to the relevant individual as soon as possible and that appointments are added to the diary in line with company policies.
  • Update the team with details of new enquiries.
  • Maintain company diary.
  • Provide an excellent level of client care in all comms with new and existing clients.
  • Ensure all individuals including guests adhere to H&S requirements.

Experience and Skills Requirements:

  • Previous experience within administration
  • Strong IT skills and ability to work between different systems
  • Ability to provide strong administrative support
  • Exceptional telephone manner

VR/06390

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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