Client Administrator

Location:Guildford
Salary:£25,000 – £26,500 per annum
Type:Permanent
Sector:Admin & Office Support

We’re supporting a well-established professional services company in their search for a proactive and detail-oriented Client Administrator to join their team.

This role is ideal for someone with experience in administration or customer service who enjoys a varied workload, works well under pressure and takes pride in ensuring everything runs efficiently behind the scenes.

What you’ll be doing:

  • Act as a first point of contact for internal stakeholders, ensuring an exceptional service experience every time.
  • Provide timely updates on the progress of requests and tasks.
  • Work proactively to find solutions and deliver efficient support.
  • Manage post, deliveries, and courier services.
  • Organise filing, archiving, and retrieval of documents.
  • Carry out photocopying, scanning, printing, and binding as required.
  • Process receipts, cheques, invoices, and finance-related admin accurately.
  • Assist with document preparation and formatting tasks.
  • Update client or project records and ensure information is accurate and up to date.
  • Support colleagues with ad-hoc projects and administrative tasks.
  • Work as part of a centralised team, ensuring requests are handled promptly and effectively.
  • Take ownership of your workload while being flexible to support team priorities.
  • Contribute to a positive, collaborative, and solution-focused environment.

What we’re looking for:

  • At least 6 months’ administration experience (customer service background also considered).
  • Strong written and verbal communication skills.
  • A proactive, solutions-focused approach and the ability to use initiative.
  • Highly organised with strong attention to detail.
  • A collaborative team player with a positive, professional attitude.
  • Confident using IT systems and quick to learn new tools

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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