Temporary Customer Care Coordinator

We are looking for a Temporary Customer Care Coordinator to support a busy customer care team on a short-term basis. This role will focus on handling customer enquiries, coordinating defect-related activity, and providing general administrative support.

Key responsibilities:

• Acting as a first point of contact for customer queries and post-occupation issues
• Logging and updating defects, ensuring information is recorded accurately
• Coordinating diaries for site visits and inspections
• Issuing work instructions and liaising with contractors and internal teams
• Maintaining records, reports, and general administration
• Supporting complaint handling and status updates where required

About you:

• Previous experience in a customer care or coordination role
• Strong communication skills and a customer-focused approach
• Well organised with good attention to detail
• Confident using MS Office (Word, Excel, Outlook)
• Experience using Coins would be a strong advantage
• Able to pick things up quickly and work effectively in a fast-paced environment

This is an excellent opportunity for someone available immediately and looking for a short-term assignment within a supportive team.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.