Account Manager

This is an excellent opportunity for someone with experience in client services, account management or project delivery who is looking to develop their career within a fast-paced and supportive environment.

Company Benefits:

• 25 days annual leave plus bank holidays.
• Additional birthday day off when it falls on a weekday.
• Discretionary annual bonus.
• Benefits package including employer pension contributions and healthcare.
• Professional development support and training budget.
• Friendly and collaborative team environment with regular social events.
• Long-term career progression opportunities.
• Flexibility around appointments and occasional personal commitments.

Key Responsibilities:

• Managing a portfolio of client accounts and building strong, long-term relationships.
• Acting as a key day-to-day contact for clients, ensuring an excellent client experience throughout the project lifecycle.
• Managing projects and campaigns from initial brief through to successful delivery.
• Translating client requirements into clear project plans and actionable briefs for internal teams.
• Coordinating resources, timelines and budgets to ensure projects are delivered on time and to a high standard.
• Leading or supporting client meetings, presenting ideas, recommendations and project updates.
• Working closely with internal teams to ensure projects align with client objectives and expectations.
• Identifying opportunities to add value, strengthen client relationships and support account growth.
• Monitoring project performance, budgets and commercial outcomes.
• Supporting and mentoring junior team members where appropriate.
• Maintaining consistently high standards of client service and project delivery.

Experience and Skills Requirements:

• Approximately 2-4 years’ experience within account management, client services, project management or a similar client-facing role.
• Experience managing client relationships and coordinating multiple projects simultaneously.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with the ability to manage competing priorities and deadlines.
• Experience managing project timelines, budgets and internal resources.
• Commercial awareness and the ability to identify opportunities for account growth and client development.
• Proactive, collaborative and solutions-focused approach.
• Ability to remain calm under pressure whilst delivering excellent client service.
• Experience supporting or mentoring junior colleagues would be advantageous.
• Genuine passion for relationship management, project delivery and client success.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.