Technical Sales Advisor

Our client is a well-established and growing business supplying specialist products and solutions to customers across a range of sectors. They are seeking a motivated and customer-focused Technical Sales Advisor to join their team. This is an excellent opportunity for someone who enjoys building relationships, solving problems and identifying opportunities to support customers while developing a successful career in sales.

Company Benefits:

• Quarterly bonus scheme (OTE approximately £1,800 per annum).
• End-of-year company performance and project bonus (circa £6,500).
• 25 days annual leave plus bank holidays.
• Health plan.
• Company pension following successful completion of probation.
• Comprehensive product and sales training.
• Supportive and collaborative team environment.

Key Responsibilities:

• Managing incoming customer enquiries via telephone, email and online channels.
• Building strong relationships with new and existing customers.
• Providing advice and recommendations based on customer requirements.
• Preparing quotations, processing orders and maintaining accurate customer records.
• Proactively following up enquiries and quotations to maximise sales opportunities.
• Identifying opportunities to introduce additional products and services where appropriate.
• Undertaking outbound contact with existing, lapsed and prospective customers.
• Resolving customer queries and providing a consistently high level of service.
• Maintaining accurate CRM records and managing sales activity effectively.
• Collaborating with internal teams to ensure an excellent customer experience.

Experience and Skills Requirements

• Previous experience in a sales, customer service, account management or client-facing role.
• Strong communication and relationship-building skills.
• Proven ability to work towards targets and deliver excellent customer service.
• Confident telephone manner and ability to engage with customers effectively.
• Excellent organisational skills and attention to detail.
• Comfortable using CRM systems and Microsoft Office applications.
• Commercial awareness and a proactive approach to identifying opportunities.
• Self-motivated, positive and results-driven attitude.
• Ability to work independently and as part of a team.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.